How wholesale works
From application to first order in four steps, with credential verification within 24 hours and compliance support along the way. Wholesale accounts are for licensed medical professionals only.
- FDA-Registered Facility
- cGTP-Compliant (21 CFR Part 1271)
- Dual-Lab COA Verified
- NTA-Verified
- USA Manufactured
Your path to a first order About one week
- ApplyPractice details and licenseDay 1
- Credential verificationLicense and eligibility checkWithin 24 hours
- Academy onboarding01 Foundation, self-pacedAt your pace
- First orderWith your account representativeShips overnight
Timing depends mostly on how quickly onboarding is completed.
Four steps to your first order
Most practices go from application to first order within about a week.
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Submit application
Complete the wholesale application with your practice details, license information and product interests.
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Credential verification
We verify your license, practice credentials and eligibility, typically within 24 hours.
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Academy onboarding
Complete 01 Foundation of the Biologics Integration Academy: product science, compliance, documentation and handling.
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Place your first order
Your account representative coordinates the first order and walks through cold-chain receiving.
Who qualifies
Wholesale accounts are restricted to licensed medical professionals operating within their scope of practice.
Licensing
- Active MD, DO, NP or PA license
- License in good standing with the state board
- An appropriate clinical setting
- Compliance with state scope-of-practice rules
- Completion of Academy onboarding
Operations
- Storage: −80 °C freezer for exosome products; liquid nitrogen (preferred) or a −80 °C cryo freezer for hUCT-MSC
- Patient records and documentation system
- An informed consent process
- Professional liability insurance
Included with every account
Beyond product access: training, documentation and ongoing compliance support.
- Academy training
- 01 Foundation is included. 02 Integration and 03 Accelerator are available for practices that want live or in-person training.
- Lot-specific documentation
- Dual-lab COAs, NTA reports, viability data and donor eligibility summaries for your lot.
- Account representative
- One point of contact for ordering, logistics, reorders and questions.
- Compliance support
- Regulatory updates and compliant marketing language templates.
- Ordering portal
- Place orders, track shipments and access documentation online.
- Documentation on request
- Sample COAs and specification sheets before you order.
Ordering & logistics
Once your account is approved and onboarding is complete, order through the portal or your account representative.
- Overnight shipping
- Orders typically process in one to two business days and ship overnight.
- Shipped frozen
- All products ship frozen on dry ice in temperature-monitored packaging.
- Dual-lab COAs
- Lot-specific documentation with every shipment.
- No ongoing minimums
- After your initial setup order, reorder in the quantities your practice needs.
- Individual products
- Order one product or several; no bundle requirement.
- Reorder support
- Inventory planning help from your account representative.
Wholesale questions
More in the full FAQ.
How long does approval take?
Applications are typically approved within 24 hours. Application to first order usually takes about a week, depending mostly on Academy onboarding.
Is there a minimum order?
After your initial setup order, there is no ongoing minimum. Your account representative can help size the first order to your storage and volume.
What are the storage requirements?
Exosome products require a −80 °C freezer. hUCT-MSC can be stored in liquid nitrogen, the preferred method, or in a −80 °C cryo freezer. Storage must be in place before products arrive.
How are products shipped?
Frozen on dry ice by overnight courier with temperature monitoring. Each shipment includes cold-chain records and lot-specific dual-lab COAs.
What documentation comes with each order?
Manufacturing lab COA, independent lab COA, NTA report for exosome lots, viability report for hUCT-MSC lots, donor eligibility summary, and storage and handling documentation.
Do you provide dosing or protocol guidance?
No. Stem Nova Network does not provide dosing or procedural guidance. Clinical decisions remain with the licensed practitioner.
Before you apply
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StandardsQuality & testingWhat we test on every lot, and how.
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StandardsDocumentation & COAsHow to read a Certificate of Analysis.
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TrainingBiologics Integration AcademyFoundation, Integration and Accelerator training for practices.
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Guide10-point supplier checklistThe questions to ask any wholesale exosome supplier.
Ready to open a wholesale account?
Submit your application and your account representative will guide you through verification, onboarding and your first order.
For licensed medical professionals only. Exosome products are topical cosmetic products. hUCT-MSC products are individualized and not FDA-approved; use is clinician-directed, and patients should consult their primary care provider. Stem Nova Network does not provide dosing or procedural guidance. Products are not intended to diagnose, treat, cure, or prevent any disease. Stem Nova Network is a DBA of D1D Enterprises, Inc.
