Quality & testing

Every lot is tested by two independent laboratories before release. Here is what we test, how we test it, and the documentation that ships with your order.

  • FDA-Registered Facility
  • cGTP-Compliant (21 CFR Part 1271)
  • Dual-Lab COA Verified
  • NTA-Verified
  • USA Manufactured

Lot release panel Illustrative

  • SterilityUSP <71>, 14-dayMeets spec
  • EndotoxinLAL, USP <85>Meets spec
  • MycoplasmaPCRNot detected
  • Particle count & sizeNTA (NanoSight) · exosome lotsReported
  • Post-thaw viabilityTrypan blue · hUCT-MSC97%
  • IdentityFlow cytometry · hUCT-MSCISCT markers

Layout illustration. Lot results are on each Certificate of Analysis.

Two labs, every lot

The manufacturing lab tests during production. An independent third-party lab tests the same lot under separate controls. Both reports ship with your order.

Manufacturing lab

  • In-process quality control during production
  • Sterility and endotoxin on each lot
  • Mycoplasma screening
  • Cell count and viability for hUCT-MSC lots

Independent lab

  • Confirmatory testing on samples from the same lot
  • Separate instrumentation and controls
  • Independent sterility and endotoxin verification
  • Additional NTA particle characterization for exosome lots
ReleaseResults are compared. Any discrepancy between the two labs triggers a hold and review before the lot is released.

What we test on every lot

Each product category carries a testing panel matched to its specification. These are the core tests documented on the Certificate of Analysis.

Test Method Applies to What it confirms
Sterility USP <71> / 21 CFR 610.12, 14-day; direct inoculation and membrane filtration All products No bacterial or fungal growth
Endotoxin Limulus amebocyte lysate (LAL), USP <85> All products Bacterial endotoxin within product limits
Mycoplasma PCR-based detection All products Negative result required for release
Particle count & size Nanoparticle tracking analysis (NTA, NanoSight) on the final product Exosome products Particle concentration and size distribution
Cell count Counted per vial hUCT-MSC 25 million cells per vial
Post-thaw viability Trypan blue exclusion after thaw hUCT-MSC 97% post-thaw viability
Identity Flow cytometry: CD73, CD90, CD105 positive; hematopoietic markers negative (ISCT) hUCT-MSC Cells match MSC criteria
Viral panel Lot-level viral marker panel hUCT-MSC Adventitious-agent screening on the lot

Donor eligibility screening and testing under 21 CFR Part 1271, Subpart C, applies to all tissue sources and is documented separately from lot testing.

Facility & process

Products are processed in an FDA-registered tissue establishment following current good tissue practice (cGTP) under 21 CFR Part 1271.

  • Quality system. Environmental monitoring, equipment qualification, personnel training and written standard operating procedures.
  • Donor eligibility. Medical and social history review and required communicable-disease testing before tissue is accepted.
  • 3D bioreactor culture. Cells are expanded in closed 3D systems rather than flat 2D flasks.
  • Lot traceability. Each lot number traces to donor eligibility, tissue recovery, processing and test records.
How 3D culture differs from 2D →
Diagram of 3D cell culture in a bioreactor with cells growing as spheroids and on microcarriers.
3D culture in a controlled vessel. Illustration.

Cold chain

Product integrity depends on what happens after manufacturing. Temperature control is documented from the facility to your practice.

Exosome products
Stored at −80 °C and shipped frozen on dry ice by overnight carrier.
hUCT-MSC
Cryopreserved and shipped frozen in validated cryogenic packaging. A −80 °C cryo freezer is the standard; liquid nitrogen vapor-phase storage at ≤ −140 °C is best practice.
Temperature monitoring
Included with every shipment.
Validated packaging
Insulated packaging validated for the transit duration.
Storage & handling
Product-specific storage and handling documentation in every order.
On arrival
Check the temperature record and lot number against your documentation.

Documentation that ships

These records are yours to keep for your practice's compliance files.

Manufacturing lab COA
In-process quality control results for the lot.
Independent lab COA
Confirmatory results from a separate third-party laboratory on the same lot.
NTA report
Particle concentration and size distribution for exosome lots.
Viability report
Post-thaw cell count and viability for hUCT-MSC lots.
Donor eligibility summary
Confirmation that donor eligibility was determined under 21 CFR Part 1271.
Storage & handling guide
Product-specific storage requirements.
How to read a COA →

What the claims mean

Plain definitions of the standards on this site.

  • FDA-registeredThe establishment has registered and listed with the FDA, as required for facilities that recover, process, store or distribute HCT/Ps, and is subject to inspection. Registration is not FDA approval of any product.
  • cGTP-compliantProcessing follows current good tissue practice requirements in 21 CFR Part 1271.
  • Dual-lab COATwo separate test reports from two different laboratories for the same lot.
  • NTA-verifiedExosome particle counts and sizes are measured by nanoparticle tracking analysis on the lot.
  • USA manufacturedProducts are manufactured in the United States.

Quality questions

More in the full FAQ.

What does "dual-lab COA" mean?

Every lot is tested by two laboratories: the manufacturing facility's quality-control lab and a separate third-party lab. You receive both reports, so you can compare them rather than rely on one source.

What is NTA and why does it matter?

Nanoparticle tracking analysis uses laser light scattering and video tracking to count and size individual particles. It reports the particle concentration and size distribution measured in each exosome lot. We use NanoSight instrumentation. See how EVs are counted.

How is post-thaw viability verified?

A sample is thawed and stained with trypan blue, which only non-viable cells take up. The viable percentage, 97% post-thaw, is documented on the lot's Certificate of Analysis.

What donor screening is performed?

Donor eligibility is determined as required under 21 CFR Part 1271: review of medical and social history, plus required communicable-disease testing. A donor eligibility summary is available with every order.

Does FDA registration mean the products are FDA-approved?

No. Registration means the establishment is listed with the FDA and subject to inspection. It is not approval or clearance of any product. hUCT-MSC products are not FDA-approved; exosome products are topical cosmetic products.

Can I see documentation before ordering?

Yes. Request sample COAs, NTA reports and specification sheets through our contact page or your account representative.

Keep reading

Review the paperwork yourself

Request sample documentation, or apply for wholesale access to receive lot-specific COAs with every order. Applications are typically approved within 24 hours.